Senior Business Continuity Manager (f/m/d)

Do you know how to protect a digital company with over 42 million users from outages and crises? Are you on a mission to ensure that operations continue smoothly even in emergencies? Do you thrive when establishing a sustainable business continuity management system in an agile environment?

As a Business Continuity Manager (m/f/d), you will play a key role in shaping the resilience strategy of WEB.DE and GMX. You will design structures, processes, and measures to ensure our services remain available—even in critical situations.

• Develop and enhance the BCM system: You will design, implement, and continuously improve a company-wide Business Continuity Management System in accordance with ISO 22301—covering both technical and non-technical processes.
• Training and awareness: You will train colleagues across all departments and levels, fostering a strong awareness of business continuity—up to C-level.
• Risk and business impact analysis: You will regularly conduct analyses to identify potential threats and propose cost-effective risk mitigation measures, ensuring their implementation.
• Emergency planning and crisis management: You will create contingency plans to maintain business operations during incidents such as cyberattacks or other planned and unplanned disruptions.
• Coordination of emergency drills: You will plan and lead cross-functional crisis simulations, ensure transparent reporting of results, and follow up on the implementation of lessons learned.

Are you a strong communicator who can build a resilient, company-wide network in a short time? Do you effortlessly engage with everyone from junior engineers to board members on equal footing? Do you have hands-on experience implementing business continuity in agile environments? Then we’d love to hear from you!

• Professional background: You hold a degree in (business) informatics or a comparable qualification and have played a key role in establishing a BCM system in an agile, digital company.
• Holistic process understanding: You are familiar with business operations, regulatory requirements, and security risks in large digital organizations. Certifications such as CBCP are a plus.
• Technical expertise: You have a strong technical foundation and can advise product teams effectively - ideally with hands-on experience in distributed IT infrastructures (e.g., as a site reliability engineer, architect, or security engineer).
• Change and problem-solving skills: You navigate complex corporate environments with ease, quickly identify critical issues, and develop effective solutions under pressure.
• Communication skills: You communicate clearly and appropriately for all audiences - from engineers to executives - and are fluent in both German and English (C1 level).

• Our corporate culture: No dress code, flat hierarchies, open and transparent communication.
• Individual development opportunities: diverse training courses, e-learning and internal communities, language courses, mentoring.
• Benefits and additional services: company pension scheme, capital-forming benefits, discounts on own products, job ticket, bike leasing, corporate benefits portal.
• Attractive working conditions: 30 days holiday, hybrid working, full-time and part-time arrangements.
• Social: team events, summer and winter parties, family and care service, sports and fitness programmes, subsidised canteen, free fruit and drinks, health courses.
• Topics that are also important to us: Sustainability, diversity, and our values and leadership principles - find out more on our website mail-and-media.com.